Frequently Asked Questions

Get answers to common questions about Ultimate Getaway Spa Package.

The Ultimate Getaway Spa Package includes a traditional facial, our signature massage enhanced with hot stones, a classic manicure, and pedicure. Guests also enjoy light refreshments and full professional grooming from head to toe during a relaxed, single-visit spa experience.

Plan for approximately three hours for the full package, varying slightly by therapist and customization. Arrival 15 minutes early is recommended for check-in and to enjoy refreshments. Extensions or add-ons can increase total time as desired.

Yes; we offer customization like adjusting massage pressure, adding aromatherapy, upgrading nail polish, or incorporating targeted skincare. Speak with our spa consultant when booking or upon arrival to tailor treatments to your needs, allergies, and time constraints.

We recommend avoiding heavy sun exposure, recent chemical peels, or waxing at least 48 hours before your facial. Also skip intense workouts right before your appointment and inform us of medications, skin conditions, or pregnancy to adapt treatments.

Yes; light refreshments such as herbal tea, infused water, and select snacks are provided to enhance relaxation. If you have dietary restrictions or allergies, please notify us when booking so we can accommodate alternative options during your visit.

You'll feel relaxed, rejuvenated, and notice smoother skin and refreshed nails. Mild facial redness may fade within hours. Hydrate, avoid heavy sun, and follow at-home skincare or nail care tips our therapists provide for longer-lasting results.