Frequently Asked Questions

Get answers to common questions about Refresh & Renew.

Your session begins with loofah exfoliation, followed by a full-body massage enhanced with hot stones, scalp and foot treatments, and a tailored facial with eye relief. Aromatherapy and beverage service complete the experience, designed to relax and rejuvenate mind and body.

The session typically lasts 90 to 120 minutes depending on customization and add-ons. We allocate ample time for each element—exfoliation, massage, foot care, scalp treatment, and a customized facial—to ensure an unhurried, restorative experience.

We prioritize safety. Pregnant clients should consult their healthcare provider first; modifications such as avoiding hot stones and certain pressure points are applied. Please disclose pregnancy or recent surgery when booking so our therapists can tailor techniques appropriately.

Yes. We offer a selection of calming and invigorating essential oil blends. Tell your therapist about any scent sensitivities or preferences before the session, and we'll customize aromatherapy to enhance relaxation and therapeutic benefits.

Certain conditions such as open wounds, uncontrolled high blood pressure, active infections, recent surgeries, or severe skin conditions may preclude some elements. Please complete our health questionnaire and speak with staff to determine safe modifications.

Drink water, rest, and avoid heavy exercise for the remainder of the day. Use recommended home-care products, apply gentle moisturizers, and enjoy the herbal tea or chilled wine provided to stay hydrated and extend the relaxation benefits.